Is GM Preparing to Throw Fuel on the Range Anxiety Fire?

Zach McDonald · Zach McDonald · 1 year ago

It looks like General Motors might once again be trying to kill the electric car—or at least any electric car that doesn't have a range extender like the Volt. Jalopnik reports that the carmaker is seeking to trademark the phrase "range anxiety" for the purpose of marketing its plug-in (which as we all know by now, runs on gas after its 40 miles of battery range are depleted.)

The trademark filing says that the goal would be "promoting public awareness of electric vehicle capabilities," which can be roughly translated to: "promoting the Chevy Volt by spreading fears about the Nissan LEAF." GM spokesman Rob Peterson told Wired that he isn't aware of any current plans to use the phrase to market the Volt. But if that's not the plan, why would a trademark be necessary?

Fear Factor

When GM designed the Volt, it did so based around the idea that consumers wouldn't be willing to drive a car that can't be filled at a gas station. The theory was that Americans simply wouldn't feel safe in a car that could potentially leave them stranded along the side of the road without the ability to get home. Now it appears that the carmaker is poised to help nudge them toward that conclusion.

We saw the first hints of this strategy at a dinner hosted by GM at the Plug-in 2010 conference in July. Before a room filled with journalists, marketing chief Joel Ewanick stood up to announce (or perhaps defend) the Volt's price tag, proclaiming that the car was unique because despite its plug-in capability, it was still a "real car." (The implication being that the Nissan LEAF and other fully electric plug-ins are not.)

In recent years, so-called "range anxiety" has become a major topic of discussion among those who write, research and think about cars for a living. But there isn't any real-world evidence at this point to tell us just how big an effect it will actually have on electric vehicle sales.

Several surveys have suggested that at least half of drivers say they'd be unlikely to consider an electric vehicle because of its limited range, but how many consumers ever actually consider purchasing a new technology as soon as it hits the market? In the beginning, every major product starts with a group of enthusiastic early adopters spreading the gospel about its benefits. Furthermore, nobody has ever expected EVs to make up half of the auto market in the near future—if 40 percent of drivers are giving the cars consideration 15 years from now, it would be considered a major victory.

If GM moves forward with plans to "promote public awareness" of range anxiety, it would be more than a cheap knock on a competitor's vehicle. Such a campaign would constitute an attempt to create fear where it doesn't yet exist—undermining efforts to get consumers to keep an open mind about battery electric vehicles.

Of course, this could all come to nothing and the Chevy could choose to remain above the fray, selling its car on its merits and letting consumers make their own decisions about whether a limited-range electric vehicle fits their lifestyle. Let's hope this is the case. Both GM and Nissan stand to benefit from the long-term adoption of plug-ins, and it would be tragic to watch them tear each other down until the perception formed that plug-ins aren't practical for anyone.

Comments

· ex-EV1 driver · 1 year ago

And why is this surprising coming from a company where 75% of the management and workers are directly tied to the Internal Combustion Engine? While possibly good for GM (and other car manufacturers') bottom lines and future sustainability, EVs do absolutely no good for anyone involved with designing or building engines, ignitions, transmissions, radiators, fuel systems, emissions systems, starter systems, etc.
You could see this is an attempt to preserve the ICE.

· TrasKY · 1 year ago

Is it even possible to trademark a phrase that is already in common usage? And, of course, nothing would stop GM from using the phrase "range anxiety" in their advertising even without the trademark. What an inexplicably strange move, unless it's only purpose was to generate free publicity when word got out about the application or when it is eventually rejected.

For what it's worth, I think that there is nothing that GM can do to squelch sales of the Leaf, but they probably have a little work to do to explain why their car costs more. If they can find a way to combine range anxiety with the fear of driving without OnStar, no one will ever buy any other car again.

· TrasKY · 1 year ago

OK, I need to comment again because this move really sticks in my craw. I'm not sure what a craw is exactly but this is stuck there. I think I am most bothered by the cavalier approach to language inherent in trying to trademark a commonly used phrase.

But it got me thinking about the marketing dilemma that GM has here. They have specifically designed the car to sell EVs to people who might either have range anxiety or who might occasionally actually need a range well over 100 miles. Traditionally, there is nothing wrong with car companies playing up the attributes of their particular vehicles over those of their competitors, even if that involves fear. This is especially true with safety features: steel cages, crumple zones, blind spot detectors, anti-whiplash systems, traction control, side airbags, etc, but also for issues of power, not getting stuck in the mud, and various other things.

But in this case, GM is involved in a a fledgling industry - EVs - and the success of the segment as a whole may have an effect on their own ability to sell cars in that segment. Do they have a responsibility to eschew traditional car marketing techniques to help establish the segment as a whole? Should Nissan and GM be promoting the cars in concert, amplifying each others message rather than attenuating them in order to help the segment as a whole? They need to find someway of promoting a specifically designed feature of the Volt, especially since that feature was designed to enhance sales and led to a higher sticker price than it's nearest competitor. What is the responsible way to do that?

· TrasKY · 1 year ago

and it's not the cavalier approach to language, it's the disrespect for the public domain.

· Jenkins (not verified) · 1 year ago

This is a non-issue. The research is pretty clear -- GM doesn't have to do anything to hype the issue of range anxiety, it's already exist. Fear may be a strong word but the research already shows it is a concern. Still, consumers have a choice between the Volt and the Leaf so instead of mostly speculative stories like this one, consumers will speak loud and clear soon enough.

· Tom Moloughney · 1 year ago

Unfortunately you can trademark a phrase, even if it was already common before you used it. An example would be "Let's Roll" trademarked by the Todd M. Beamer Foundation, a passenger on flight 93, one of the hijacked planes on 9/11. He was heard saying it right before he and other passengers tried or overtake the hijackers.

Like Ex-ev1 pointed out, using the phrase in marketing could be part of an attempt to preserve the ICE. There really isn't any other legitimate reasons to use it. The volt will sell well on it's own accord. GM doesn't need to criticize other plug-ins to pump up the volt. They are going to sell as many as they have the ability to make for a few years at least, there is no legitimate reason that I can come up with to use fear mongering to express the advantage the volt has over pure BEV's. It's not like there are thousands of volts on dealer lots that nobody's buying so they have to get creative with marketing. This will only hurt them in the long run as they continue down the path of using a circular firing squad.
Brilliant guys.

· Tom Moloughney · 1 year ago

Jenkins, I'm wondering about the research. Is that research based on studies that included actual EV owners? The reason being is that many people that actually owned or leased an electric car will tell you they have no range anxiety at all. However people that have never even seen an Ev will say they do have it? Why is that? Is it because they read reports about surveys done which excluded any actual experienced EV drivers or that they see an ad by a company like GM that keeps saying we have the cure for range anxiety? If you keep telling someone they have a condition, sooner of later they will believe you if they have no way to verify if it is true or not.

I prefer to listen to people that have actual experience on a given subject, they seem to be able to give better insight than those that speak before they really know what they are talking about.

· TrasKY · 1 year ago

Tom,

According to the Slate Magazine story regarding trademarking a common phrase, the applicant must "demonstrate that the phrase has acquired a distinctive secondary meaning apart from its original meaning" which obviously isn't the case here, or have acquired a distinctiveness if the mark is merely descriptive of the goods or services. Since "range anxiety" is a phrase used only with regard to EVs and would not vary in GM's usage from common usage, it seems like an unlikely candidate for trademarking. Then again, Todd Beamer didn't even say "Let's roll" so what do I know.

i do disagree with you Tom that sales of the Volt will take care of themselves and so there isn't any other legitimate reason to use the phrase "range anxiety" in promotion or advertising. After all, sales of the Leaf will also take care of themselves. Both of these cars will be sold out in their respective initial runs. Going forward into larger scale production, GM will have to be able to justify it's higher cost to more mainstream consumers. One of the principal reasons for the higher cost is the extended range. Nissan will certainly be trumpeting it's significantly lower cost and the environmental benefits of being 100% EV.

· Tom Moloughney · 1 year ago

Trasky,

Yes, I suppose they could use it in their advertising even though I do not think scaring customers from BEV's is really to their long term benefit.

Why bother to try to trademark it though? It is such a common term now I don't know how they can demonstrate how they have "acquired a distinctive secondary meaning apart from its original meaning" as you stated but hey, that's what lawyers are for.

· TrasKY · 1 year ago

Tom,

Yeah, it seems more annoying and dumb than evil and conniving. I keep trying to imagine slogans that might use the phrase: Don't Let Range Anxiety Get You Down." and they are all so stupid. Interestingly, the VP of Marketing who has commented on this started at Nissan.

Thanks, by the way, for pointing out the "Let's Roll" trademark, which, of course, is only trademarked for charitable fundraising, even though the guy actually said "let's roll it" referring to the drinks cart.

· darelldd · 1 year ago

Just for the record: I've experienced "range anxiety" in my gasoline car. You guys ever drive across Nevada? Many places where there's no gas for LOTS of miles. Unless you fill up at every station you come to... eventually you start to worry about finding another source of go-juice. I've owned some gasoline motorycycles that wouldn't be able to make it between stations on some of those roads. I'm somewhat surprised that the motorcycle companies were still allowed to sell the bikes to me. I mean, who's looking out for my safety and convenience?! You can't expect me to do that.

So how about this? Maybe GM is planning on full disclosure, and telling prospective customers that with only 300 miles of range - that there are going to be times when the Volt will instill some of that dreaded "range anxiety" into the driver on certain drives, in certain conditions. Good for GM!

· Zach McDonald · 1 year ago

I've had the exact same experience in Nevada, Darell---in that heat you do not want to run out of gas. The thing is, we've all run out of gas before and it's not fun, but it's almost always completely avoidable (unless you're new to driving in Nevada and certain other desolate stretches.)

I'm not a believer in "range anxiety" so much as I am in "range skepticism." I've talked to a lot of people who say they'd never buy a limited range vehicle and most of them simply don't believe that it could be practical for their uses. Many of those people are wrong of course, but they won't start to really give EVs a look until they see other people with similar lifestyles using them with no problem.

I don't think that this stems from some sort of "reptilian brain" fear of being stranded, I think it's just normal consumer behavior for people to be skeptical about whether a new technology is really for them.

I know that I held off on buying a cell phone until 2002 because I just never felt like having one would make my life any better. Gradually, after finding myself in situations like, coincidentally, running out of gas and using a friend's cell phone to call AAA, I gradually came to realize that the product actually did fit my lifestyle and come in handy pretty often. I think that a lot of people will come to similar realizations when they see their friends and coworkers saving money on gasoline and showing up to work everyday without their batteries having run out along the way.

· darelldd · 1 year ago

Zach -

You make the point that I TRY to make every day. I'm told so often that my little contribution of driving an EV does NOTHING in the grand scheme of things. Doesn't make the air cleaner or increase our national security. Less than a drop in the bucket! But like you, I think the big benefit of what I've been doing for 10 years now is showing others that our family uses the EV JUST LIKE A REAL CAR. And we're a somewhat normal family that does all the normal family things with a car. When I show up at the campground with my EV towing the cargo box, a tandem bicycle and kayak... people really do seem to start getting a bit of introspection.

· darelldd · 1 year ago

Tesla's response is great!

"By all means, GM can have "range anxiety." To Roadster owners, the term is as irrelevant as "gas stop" or "smog check." We are, however, looking into trademarking "Tesla grin."

From: http://green.autoblog.com/2010/09/01/tesla-bites-back-at-gms-trademark-a...

· Samie (not verified) · 1 year ago

Egging Nissan to up the mileage range for its battery in the next generation Leaf is stupid. GM should not focus on fear per-se but safety/ reassurance of having the extended range. Another example Verizon slammed AT&T's cell phone network in a marketing campaign which forced AT&T to spend billions of dollars (more) upgrading its national network. Long story short using fear will only make Nissan up the battery range and once around 500-700 miles a charge from the Leaf will make cars like the Volt obsolete, speaking in terms of its premium and price. The consumer wins if GM decides to directly go after the Leaf, dumb idea for GM & the Volt....

· Anonymous (not verified) · 1 year ago

Who really cares if GM wants to trademark "range anxiety"?
This article is typical "yellow journalism"!
We need more competition for US journalism.. bring in the Koreans Japanese and Germans.... Maybe we should give each Japanese journalist $7500 for each article to promote better journalism!

· JJ (not verified) · 1 year ago

I don't want to buy a GM Volt because my "anxiety" would be that they would cancel them or take back my car like they did with the EV-1.

I trust that Nissan will be there for the long run with the Leaf.

· ex-EV1 driver · 1 year ago

JJ,
Nissan crushed 100% of their Altra and Hyper-Mini fleet at the same time as GM was crushing the EV1, Toyota the Rav4EV, Honda the EV+, Chrysler, the EPIC, and Ford the Ranger EV.. They never allowed any of these to get into the hands of the general populace. Nissan is no better than GM etc, they were just a little more respectful of their customers so they didn't madden them as much.
Also, the Altra's Li-ion batteries and drivetrain had some problems so making the case that they were destroying perfectly good cars was more easily refuted. The EV1 was an outstanding vehicle so it's crushing was much more wrong. In reality, GM did the best job of all the car companies in the '90's at coming out with a winner.

· darelldd · 1 year ago

Ex-EV1 -

I'll have to differ with you a bit. While I certainly agree that all the car makers WANTED the EVs to just go away - They didn't all get crushed as a matter of course. GM was by far the most aggressive, and achieved nearly 100% crush rate - mostly of perfectly usable cars. Like yours. Like mine.

But... Hundreds of us are still driving our Rav4EVs. I personally owned a Ranger EV. There are still some Hyperminis running around. There were Altras driving around just 15 miles from my home up until the point (a couple of years ago) where the range prohibited them from actually leaving the charger :). The Honda EV+'s were allowed to stay with the owners until the batteries failed. I dare say that the other mfgs were quite a bit more respectful of the owners, though none were what I'd call "nice" to the customer!

There were definitely big issues with the Altra's batteries... and while I loved my EV1 like no other, I can't really decide if it or my Rav4EV was the "best" car to come out of the EV program of the 90's. Depends on the metric by which we measure "best." But I digress...

In the past, the only car you could actually purchase new was the Rav4EV. The Nissan Leaf can be purchased (well, ordered for purchase) now. They can't take it back and crush it if you own it.

· SageBrush · 1 year ago

I should first say that I cannot stand GM, so my opinions and conclusions may be colored. I agree with an earlier poster who pointed out that 'range anxiety' FUD is going to resonate with people who would not have purchased an EV in the first place. I doubt the first 100k potential owners will do much more than laugh at the feeble manipulation attempt, since they already know how to sort out whether an EV's range is enough for them, or will track real world experience that will mirror their own.

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